Refund Policy

Billion Habit is operated by Workivio Ltd (“we”, “us”, “our”), a private limited company registered in England and Wales under company number 17225310. Registered office: 4th Floor 45 Fitzroy Street, London, United Kingdom, W1T 6EB. We offer a 30-day money-back guarantee on Pro subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — including a renewal charge you did not intend to continue.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net with the email address you used at checkout, or email us at support@billionhabit.com and we will arrange it with Paddle for you. You do not need to give a reason.

Approved refunds are returned to the original payment method. Paddle usually processes refunds within a few business days; your bank or card issuer may take a little longer for the funds to appear.

You can cancel a subscription at any time from the billing portal. Cancelling stops future renewals and your Pro access continues until the end of the period you have already paid for.

This guarantee is in addition to any refund or cancellation rights you have under applicable consumer law, and to Paddle’s Refund Policy. Nothing here limits those rights.